Privacy Policy
Effective Date: 1, Dec, 2024
Introduction
At BookWell, protecting your privacy is paramount. This Privacy Policy explains how we collect, use, and share information from or about you when you use our website https://BookWell.ai (“Site”), including any subdomains like https://app.BookWell.ai and https://auth.BookWell.ai (“Services”).
Information We Collect
1. Information You Provide:
Account Details: Username, email, and password used during account creation or login.
Documents and Files: Content you upload or import from cloud services like Google Drive, used for providing our services such as storage and document analysis.
User-Generated Content: Comments, feedback, or messages posted on our platform.
Other Information: Data from surveys, contests, or specific features where we clearly define the data collected and its use.
2. Information Collected Automatically:
Usage Data: Information on how you interact with our Site and Services, collected through tools like Google Analytics.
Log Data and Device Information: IP addresses, device type, browser type, and other details collected automatically when you visit our Site.
Cookies and Tracking Technologies: Information on your interactions and preferences, used to enhance service functionality and user experience.
How We Use Your Information
Service Provision: Managing your account, providing document storage and analysis, and ensuring functionality.
Improvement and Development: Using feedback to enhance and develop new features and services.
Security and Fraud Prevention: To protect the services and our users from fraudulent activities.
Direct Marketing: With your consent, to send you promotional materials that may be of interest based on your preferences.
Sharing and Disclosure
Third-Party Services: We partner with entities like Google (for analytics and cloud storage), Auth0 (for authentication), and AWS (for secure data storage) to enhance our services. Data shared with third parties is strictly for the purposes outlined and under strict privacy agreements.
Legal and Compliance: We may disclose information where required by law or to comply with legal processes.
Your Rights
Access and Control: You can review, update, or delete your personal information at any time.
Opt-Out: You may withdraw consent for direct marketing or other consent-based processing by modifying your account settings or clicking the unsubscribe link in emails.
Cookies Policy
Use of Cookies: We use cookies to improve the user experience by recognizing you and remembering your preferences.
Managing Cookies: You can control cookie settings through your browser settings, detailed instructions available at http://www.allaboutcookies.org/.
Data Retention and Security
Retention: We retain your information only as long as necessary to provide you with our services or as required by law.
Security Measures: We implement robust physical, electronic, and procedural safeguards to protect your information from unauthorized access and use.
Changes to This Policy
Updates: We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on our Site prior to the change becoming effective.
Contact Us
If you have any questions about this Privacy Policy or our treatment of your information, please contact us at:
Email: info@BookWell.ai
Postal Address: Sydney Startup Hub, Level 8, 11 York Street Sydney, NSW 2000 Australia
By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.
